Frequently Asked Questions
Do I get the Telescoping Plank with the ladder?
The Telescoping Work Plank is an additional accessory that does not come with the ladder, but is available for purchase.
What is a “coupon code”? What is it good for and how can I get one?
From time to time Little Giant makes special offers available through various media outlets. If you receive a discount code from one of these promotions you can redeem your code on our website during the checkout process.
How can I get parts for my Little Giant Ladder?
To order parts please contact Customer Service at 1-800-453-1192 (M-F 8am - 5pm MST). We do not currently offer these for sale online.
Is the product available now?
Our warehouses are continuously filled to ensure availability on all of our products. Occasionally we do come across short term back orders but we do our best to ensure that your order is shipped and received promptly. If you have any concerns about availability please contact our Customer Service Department to verify.